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Cookies Policy

IA al Teléfono informs about the use of cookies on its website: https://ia-al-telefono.com

Owner: Telvia Comunicaciones SL
CIF: B22615314
Address: Rosselló s/n, 08328 Alella (Barcelona)
Email: info@ia-al-telefono.com

We use our own cookies and those of collaborating companies both to improve your user experience and to show you content adapted to your interests by analyzing your browsing habits, as we explain below in this “Cookie Policy.”

This Cookie Policy may be modified based on legislative changes or website updates. It is recommended to review it periodically.

What are Cookies?

Cookies are files that can be downloaded to your computer through web pages. They are tools that play an essential role in the provision of numerous information society services. Among others, they allow a web page to store and retrieve information about the browsing habits of a user or their computer and, depending on the information obtained, can be used to recognize the user and improve the service offered.

Types of Cookies

Depending on the entity that manages the domain:

  • First-party cookies: Those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
  • Third-party cookies: Those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

Depending on the length of time they remain stored:

  • Session cookies: Designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (e.g. a list of products purchased).
  • Persistent cookies: The data remains stored in the terminal and can be accessed and processed for a period defined by the cookie manager, which can range from a few minutes to several years.

Depending on the purpose for which the data is processed:

  • Technical cookies: Those that allow the user to browse through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, making the request for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.
  • Personalization cookies: Allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal, such as the language, the type of browser through which the service is accessed, the regional configuration from where the service is accessed, etc.
  • Analysis cookies: Allow the person responsible for them to monitor and analyze the behavior of users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of websites, application or platform and to create browsing profiles of users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data made by users of the service.
  • Advertising cookies: Allow the management, in the most efficient way possible, of advertising spaces.
  • Behavioral advertising cookies: Store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows developing a specific profile to display advertising based on this.
  • External social network cookies: They are used so that visitors can interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and are generated only for users of these social networks. The conditions of use of these cookies and the information collected are governed by the privacy policy of the corresponding social platform.

Cookies Used in Https://Ia-Al-Telefono.Com

The following identifies the cookies that are being used in this portal, as well as their type and function:

Google Analytics

This Website uses Google Analytics, a web analytics service that allows the measurement and analysis of navigation on web pages. In Europe and Switzerland, this service is managed by Google Ireland Limited (hereinafter, “Google”), a company incorporated and operating under the regulations of the European Union and whose main office is located at Gordon House, Barrow Street, Dublin 4, Ireland.

We inform you that the analytical information obtained through the Google Analytics cookies that are downloaded to your computer or terminal (provided that you have given your prior consent) is anonymized, so that, in no case, allows your identification, either directly or indirectly, and, in addition, is not shared with Google.

In your browser you can check which are the cookies used by Google Analytics for the aforementioned service. You can also find more information about Google cookies, as well as about the cookie disabling add-on for browsers created by Google Analytics at: https://policies.google.com/technologies/cookies

How Long Do We Keep the Data Generated by the Use of Cookies?

The data generated through the use of cookies will be kept for a maximum period of twelve (12) months, in accordance with the provisions of the applicable regulations. After this period, the data —including those related to configuration cookies— will be deleted from our systems.

This means that, after that period, it will be necessary to reconfigure your cookie preferences when accessing the website again.

Configuration cookies do not store personal information, but only your preferences on which categories of cookies you accept or reject.

Although the consent related to cookies is renewed every 12 months, we may request it again before in certain cases, such as:

  • When new categories of cookies that require consent are incorporated
  • If there are substantial modifications in the purpose or operation of the cookies
  • Or if technical changes are made that require updating the configuration panel

Disabling and Deleting Cookies

You have the option to allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer. By disabling cookies, some of the available services may no longer be operational. The way to disable cookies is different for each browser, but it can usually be done from the Tools or Options menu. You can also consult the browser’s Help menu where you can find instructions.

You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer:

Acceptance of the Cookie Policy and/or Modification of the Configuration

We show you information about our Cookie Policy the first time you access the Website. Given this information, you can take the following actions:

  • Modify the cookie settings: You can obtain more information about what cookies are, which cookies are used by the Website, know the Cookie Policy of IA al Teléfono and modify the cookie settings to adapt it to your preferences.
  • Accept cookies: You can directly accept the use of all cookies, which will allow you to use all the functionalities of the Website without restrictions. If you accept the use of cookies, you will not see the notice again when accessing any page of the Website.
  • Reject cookies: You can directly reject the use of all cookies, except for technical cookies that, as we have informed you previously, are always active by default. If you reject the use of cookies, you will not see the notice again when accessing any page of the Website.

Without prejudice to the foregoing, you can manage your consents related to the different types of cookies used by the Website at any time.

You must take into account that, in case you initially accept any of the types of cookies referenced in the specific section on types of cookies of this Cookie Policy and later wish to eliminate them, you must do so in accordance with the options made available to you by the browser you use, as indicated in the section “Disabling and deleting cookies” or from the configuration system offered by the third party itself.

More Information

If you want more information about your privacy, you can consult our Privacy Policy.

For any questions related to this Cookie Policy, you can contact us at: info@ia-al-telefono.com

Last update: November 2025